Shopping FAQ
All old/unused articles that might come in handy later go here.
- How to order with Cash on delivery?
- Can I collect my items from your delivery point on any day of the week at any time?
- How do I get the products? What are the delivery methods?
- Order cancellation policy!
- Why is there a Request Product button instead of Buy Now for some items?
- What is Backpack Assistant and how does it work?
- Do you deliver items from sites apart from your own or Amazon's?
- What are your delivery methods?
- How long do you take to deliver an item?
- How do I open account at Backpack?
- How do I trust Backpack?
- Do you have a return policy? What happens if I receive a faulty item?
- What is an item ID?
- What is an invoice ID and when it is created?
- Which sites can I not request products from?
- Hello, I need help :)
- How do I reach backpack over the phone/email?
- How do I place a purchase request for an item that I can't find using search?
- How do I make a bank deposit to pay for my item?
- How do I request an item?