How does Backpack work for a traveler?

After you apply to be a traveler at www.backpackbang.com/fly, someone from the Backpack traveler experience team will contact you over the phone within 24 hours.

After verifying necessary details, you'll have to make a purchase payment approximately 18-20 days before your flight date. You'll see an item list in your "My Flight" page approximately 10 days before your flight. Afterward, all you'll need to do is receive items, confirm and carry them with you.

In order to do this, when you receive boxes at your doorstep or mailbox, just unpack it so that you can identify the items from your item list and click the "I Received The Product" button to confirm. We strongly recommend not to unpack the item from it's original box.

Our traveler experience team will be providing updates at regular intervals to make the process totally hassle-free for you. We'll collect the luggage from you after you plane has landed. You'll receive your full payment within 3 business days of handing over the items to us. We'll return your luggage bags within 48 hours of receiving them from you.